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How alrxistogel Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you use your account, make deposits via DANA, OVO, or GoPay, and browse the lobby — and what we do with it.

Account data protectedDANA, OVO, GoPay wallet handling explainedYour right to access and updateClear retention periodsContact path available
alrxistogel How alrxistogel Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Open the live chat widget from any page in your account dashboard to raise a data query directly. Our team handles privacy requests through the same channel as account support.
Email Request Send your data access or deletion request to our support email address shown in the account help section. Include your registered account name so we can verify your identity quickly.
Account Help Centre The Help Centre inside your account lists the steps to update personal details, change your registered e-wallet number, or submit a formal data correction request.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Secure Data Storage

Account credentials and wallet references are stored using SSL encryption. Access is limited to verified internal staff and approved third-party processors handling your transactions.

Cookie and Session Policy

We use cookies to maintain your active session and remember your last used deposit method — DANA, OVO, or GoPay. You can adjust cookie preferences through your browser settings at any time.

Data Retention Period

We keep account and transaction records for the period required under applicable local law. Once that period ends or your account is closed, data is securely deleted from our systems.

Your Right to Request Changes

You can request access to the personal data we hold, ask us to correct inaccurate details, or request deletion where permitted. Contact us via live chat or the support email shown in your account.

Common Questions About Our Privacy Policy

We collect your registration details, login activity, device information, and payment references when you deposit via DANA, OVO, or GoPay. We do not store your e-wallet PIN or password.

We share data only with payment processors and fraud-prevention services needed to handle your transactions. We do not sell your personal data to advertisers or unrelated third parties.

Send a data access request via live chat or the support email in your account Help Centre. Include your registered account name so we can verify your identity before responding.

Yes, where local law and our retention obligations permit. Submit a deletion request through live chat or email. We will confirm what can be removed and the expected timeline.

We receive only a transaction reference and wallet identifier from the payment provider to confirm your deposit. Your full wallet credentials are never transmitted to or stored on our servers.

Records are retained for the period required under applicable local law. After your account closes or the retention period ends, data is securely deleted from our systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.